Architecture
Watch, diagnose, propose, pause, act, learn.
All three designs are the same loop with different agents plugged in.
- WatchSpot something
- DiagnoseFind the cause
- ProposeDraft an action
- PauseA person decides
- ActOnly what's approved
- LearnRecord the result
Around the loop sit four shared pieces: a data layer that hands agents frozen snapshots, the LangGraph runtime that runs and saves each case, an approval inbox, and an audit log.
The agents only differ in the middle. That's the point: a new team is a new set of nodes, not a new system.
- Approvals
- Tickets
- Hidden faults
- Network cases
- Quiet churn
- Customers